Mark Goulston, MD, business psychiatrist, conflict coach, speaker, former FBI/police hostage negotiation trainer and consultant who works with CEOs and leaders to effectively deal with conflicts. Based in Los Angeles, he is author or coauthor of 10 books including Why Cope When You Can Heal? and Just Listen and the host of the podcast My Wakeup Call. MarkGoulston.com
The one word that will stop him in his tracks (and other tricks to get toxic people out of your…
