Walter St. John, EdD, a former professor of communications and an administrator at Keene State College in New Hampshire. For more than 20 years, he has taught interpersonal communication skills and presented communication workshops throughout the US. He is the author of Solace: How Caregivers and Others Can Relate, Listen, and Respond Effectively to a Chronically Ill Person (Bull).
The solution is simpler than you might imagine… No one has to tell the more than 65 million Americans who…