Susan Cain, founder of The Negotiation Company, a consultancy that teaches negotiation skills, New York City. She is a former attorney whose clients have included JP Morgan and General Electric. A self-described introvert, she is author of Quiet: The Power of Introverts in a World That Can’t Stop Talking (Crown). www.ThePowerOfIntroverts.com
Our culture extols extroverts. Outgoing, personable people are praised, while introverts are often derided as antisocial. But introversion is not…