M.J. Ryan, a change expert with Professional Thinking Partners, a consultancy based in Park City, Utah. She is author of AdaptAbility: How to Survive Change You Didn’t Ask For (Broadway Books). She is former CEO and editorial director of the publishing company Conari Press and one of the creators of its best-selling series, Random Acts of Kindness. www.mj-ryan.com.
Half of your retirement savings disappeared virtually overnight... your employer went out of business... a routine physical turned up a…
