James W. Tamm, JD

James W. Tamm, JD, mediated more than 1,000 employment disputes during his 25 years as a senior administrative law judge for the state of California. He is coauthor of Radical Collaboration: Five Essential Skills to Overcome Defensiveness and Build Successful Relationships.

Difficult People

How to Deal with Defensive People

A husband retreats into silence whenever he gets into an argument with his wife. An employee buries her boss in…