At every visit, your aging mother spends half an hour griping about the too-spicy food in her assisted-living community. Whenever…
When someone is angry, our instinctive reaction typically is to get defensive (if the person is angry at us) or…
Needy people come in a variety of guises—old friends, new friends, family and colleagues—with needs that span a wide variety,…
It’s an undeniable truth—we all know people we just don’t like. Of course, some of these “enemies” are people we…
You might think that the warning signs of lying are obvious, but some important ones actually are quite subtle or…
The friends and relatives of addicts often feel forced to make a painful choice -- endure the addict’s destructive behavior…
Do you know someone who is narcissistic? Or, perhaps more to the point -- do you love someone who is narcissistic?…
It’s natural for toddlers to test the waters with their parents and defy authority. In fact, their defiant behavior actually…
Zander on Passive Aggression The world is filled with wordless communications. I’m not thinking here about broad smiles that boost…
How to Mesh Different Communication Styles for Success A constant conflict is going on across the country in homes, offices,…
How to get along better with your kids and grandkids and your coworkers Many of the "Echo Boomers" -- those…
The one word that will stop him in his tracks (and other tricks to get toxic people out of your…
Although grudges can cause great harm, they occur so often that many of us think of grudges as hardships that…
Satisfying a difficult boss is always a challenge, but doing so becomes critically important in a weak economy with a…